Bravoora support How can we help?

Email us any time. Include the email on your Bravoora account so we can find you quickly.

How do I report a wrong result?

To report a wrong result, send the product name, its barcode and a clear photo of the label. We check every report and correct the product for everyone.

How do subscriptions and payments work?

Plans bought in the app are billed by the App Store or Google Play and managed in your phone’s subscription settings. Pre-orders and Founder plans bought on this website are paid by secure checkout (card, Apple Pay, Google Pay); for a refund or a question, reply to your receipt or email us with your order number.

How do I change or delete my account and data?

Your account page on this website lets you edit your profile, download your data or delete your account; you can also email us.

Why didn’t I get a confirmation or sign-in email?

A missing confirmation or sign-in email is often in spam, so check there first, then send the form again with the same email; we can resend once every 15 minutes. Already confirmed? Ask for a sign-in link on your account page.

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